Welcome to Phantom Jewellery.

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By accessing our website or placing an order, you agree to the terms outlined below. We encourage you to review them carefully before making a purchase.

 

General Information

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Phantom Jewellery is an online jewellery brand offering carefully selected pieces suited for everyday and occasion wear. By using our website and purchasing from us, you agree to follow the terms and policies mentioned here. These terms apply to all users, visitors, and customers of our platform.

 

Product Representation

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We strive to present our products as accurately as possible.

All jewellery designs shown are real and reflect the actual product you will receive. However, some images may include enhanced backgrounds or styling for visual presentation. Slight colour variations may occur due to lighting, photography, or screen display settings.

 

Pricing & Availability

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All prices listed on the website are subject to change without prior notice.

We reserve the right to modify, update, or discontinue any product or offer at any time based on availability or business requirements.

In case of any pricing errors or listing mistakes, we may contact you to confirm or update the order.

 

Payments

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We offer multiple secure payment options for customer convenience.

Accepted payment methods include:

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• Cash on Delivery (COD)
   

• Online Payments
   

• Visa
   

• MasterCard
   

• Google Pay (GPay)
   

• BHIM
   

• UPI
   

• Net Banking
   

• Wallet Payments
   

By completing a purchase, you confirm that the payment information provided is valid and authorized.

 

Shipping & Delivery

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Phantom Jewellery currently ships across India only.

We aim to prepare orders promptly and ensure timely dispatch. Delivery timelines may vary based on location and courier operations.

While we strive to ensure smooth delivery, delays caused by courier services, weather conditions, or logistical challenges are beyond our direct control.

 

Returns & Replacements

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We do not offer returns.

However, replacement support is provided in cases where an item is received damaged or incorrect at the time of delivery. For full details, customers are encouraged to refer to our Return & Replacement Policy.

 

Product Care Responsibility

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Customers are advised to handle and store jewellery appropriately.

Damage caused due to:

• Perfume exposure
   

• Water exposure
   

• Improper storage
   

• General wear after use
   

is not eligible for replacement.

 

Intellectual Property

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All content on this website, including product images, videos, logos, designs, and written material, belongs to Phantom Jewellery.

These materials may not be copied, reused, reproduced, or distributed without permission.

 

Third-Party Platforms

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Our website may include links to external platforms, such as our Instagram page.

Phantom Jewellery is not responsible for the content, policies, or practices of these third-party platforms.

 

Policy Updates

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We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will take effect immediately upon being posted on the website. Customers are encouraged to review this page periodically.

 

Contact

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For any questions regarding these terms, customers may contact us through our official communication channels.